32 Crouch Street
Our office is open Monday to Friday from 9.30am to 4pm, unless closed for specific events, e.g. Christmas (see Diary dates).
Drop in service, Crouch Street office
Opening hours: 9.30am - 12:30pm Monday to Friday.
As there is high demand for this service, we recommend arriving before 9.30am. Our advisers are not available in the afternoons but we can still help you get some useful information.
We also operate a drop-in service for initial information and advice at two libraries:
Wivenhoe Library Drop in service
104/6 High Street, Wivenhoe, CO7 9AB
Opening hours: Wednesdays, 10am -12.30pm and 1.30pm - 4pm.
Colchester Central Library Drop in service
Trinity Square, Colchester, CO1 1JB (1st floor)
Opening hours: Monday to Friday, 11am - 1pm.
You may also contact us by telephone, webchat or email as follows:
Phone 0344 4 77 08 08 between 9.30am to 4pm, Monday to Friday.
(Calls charges may vary depending on your provider).
Submit your email enquiry via the Colchester Advice Network.
The Colchester Advice Network aims to respond to your query within 5 working days. If your problem is urgent we suggest you use another method to contact us.
Opening hours: 10am - 4pm Monday to Friday (subject to availability)
Appointments are only available to clients after they have already had initial advice with Citizens Advice by drop in, phone call, email or webchat.
Citizens Advice Colchester
Blackburn House, 32 Crouch Street, Colchester, CO3 3HH
Telephone: 0344 477 0808
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